OCC's Major Disaster News Center
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The OCC's Major Disaster News Center is a repository of disaster-related information for national banks and federal savings associations, their customers, and other regulatory agencies.
The OCC is working cooperatively with all of the state and federal banking agencies and other organizations to support consumers and regulated institutions in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's website. Customers with questions regarding national banks and federal savings associations that cannot be resolved through the financial institution should contact the OCC's Customer Assistance Group at (800) 613-6743, or by completing the online Customer Complaint Form.
Active Disaster Events
Hurricane Sally
- NR 2020-120 OCC Allows National Banks and Federal Savings Associations Affected by Hurricane Sally to Close | Proclamation (PDF)
- Alabama Emergency Management Agency
- Florida Division of Emergency Management
- Louisiana Office of Homeland Security and Emergency Preparedness
- Mississippi Emergency Management Agency
Oregon and Washington Wildfires
- NR 2020-119 OCC Allows National Banks and Federal Savings Associations Affected by Oregon and Washington Wildfires to Close | Proclamation (PDF)
- Oregon Office of Emergency Management
- Washington Emergency Management Division
U.S. Gulf Coast Hurricane Laura
- NR 2020-117 Federal and State Financial Regulatory Agencies Issue Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Hurricane Laura and California Wildfires
- NR 2020-110 OCC Allows National Banks and Federal Savings Associations Along U.S. Gulf Coast to Close
| Proclamation (PDF) - Louisiana Office of Homeland Security and Emergency Preparedness
- Texas Department of Emergency Management
California and Colorado Wildfires
- NR 2020-117 Federal and State Financial Regulatory Agencies Issue Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Hurricane Laura and California Wildfires
- NR 2020-109 OCC Allows National Banks and Federal Savings Associations Affected by California and Colorado Wildfires to Close | Proclamation (PDF)
- California Office of Emergency Services
- Colorado Division of Homeland Security & Emergency Management
Tennessee Tornadoes
- NR 2020-31 Federal and State Financial Regulatory Agencies Issue Interagency Statement on Supervisory Practices Regarding Financial Institutions Affected by Tornadoes in Tennessee
- Tennessee Emergency Management Agency
Resources
- USA.gov - Online guide to info and services.
- FEMA - Active advisories and safety tips. Follow FEMA on Twitter and Facebook.
- Ready.gov - Prepare your family and home for disaster.
- Red Cross - How to donate and volunteer, shelter locations, disaster recovery guidelines, and the "Contact Loved Ones" registry.
- Social Security Administration - Social Security office closures, safety preparedness, signing up for direct deposit, and more.
- Consumer Financial Protection Bureau - Tips for consumers to rebuild their financial standing.
- National Credit Union Administration - The National Credit Union Administration Hurricane and Disaster Information website includes information for consumers and for credit unions.