Contact the OCC

OCC Headquarters

OCC Headquarters

400 7th St. SW
Washington, DC 20219
(202) 649-6800

District and Field Offices

District & Field Offices

The OCC has offices nationwide, including district offices that oversee four geographic regions.

Phone in hand

Customer Assistance

Customers of national banks and federal savings associations can visit or contact the OCC's Customer Assistance Group to get answers to commonly asked questions or file a complaint about a bank.

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Note for Registered Agents

The OCC does not oversee registered agents for national banks or federal savings associations (collectively, banks), nor does it act as a registered agent for these institutions. Banks may maintain a registered agent by filing with state authorities, and questions regarding registered agents should be directed to either the bank itself or the relevant state authorities.