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News Release 2016-31 | March 21, 2016

Agencies Release Guidance to Issuing Banks on Applying Customer Identification Program
Requirements to Holders of Prepaid Cards

Joint Release

Federal Deposit Insurance Corporation Federal Reserve Board of Governors Financial Crimes Enforcement Network National Credit Union Administration Office of the Comptroller of the Currency

Federal financial institution regulatory agencies today issued guidance clarifying the applicability of the Customer Identification Program (CIP) rule to prepaid cards issued by banks.

The guidance applies to banks, savings associations, credit unions, and U.S. branches and agencies of foreign banks (collectively “banks”). The guidance clarifies that a bank’s CIP should apply to the holders of certain prepaid cards issued by the institution as well as holders of such prepaid cards purchased under arrangements with third-party program managers that sell, distribute, promote, or market the prepaid cards on the bank’s behalf.  The guidance describes when, in accordance with the CIP rule, the bank should obtain information sufficient to reasonably verify the identity of the cardholder, including at a minimum, obtaining the name, date of birth, address, and identification number, such as the Taxpayer Identification Number of the cardholder.

Agencies issuing the guidance include the Federal Deposit Insurance Corporation, Federal Reserve Board, National Credit Union Administration, Office of the Comptroller of the Currency, and Financial Crimes Enforcement Network.  

Media Contacts

FDIC LaJuan Williams-Young (202) 898-3876
Federal Reserve Darren Gersh (202) 452-2977
FinCEN Steve Hudak (703) 905-3770
NCUA Ben Hardaway (703) 518-6333
OCC William Grassano (202) 649-6870

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