August 1996


This publication is a part of:

Collection: Comptroller’s Handbook

Series: Consumer Compliance


Overview Cover Letter (PDF)


This booklet outlines the OCC's supervisory policies for consumer compliance examinations for national banks, describes compliance examination frequency and scope requirements, and integrates the supervision-by-risk program into compliance examinations.


This booklet applies to the OCC's supervision of national banks. References to national banks in this booklet also generally apply to federal branches and agencies of foreign banking organizations. Refer to 12 USC 3102(b) and the "Federal Branches and Agencies Supervision" booklet of the Comptroller's Handbook for more information.