OCC BULLETIN 2019-16
Subject: Consumer Compliance
Date: March 26, 2019
To: Chief Executive Officers and Compliance Officers of National Banks, Federal Savings Associations, and Federal Branches and Agencies; Department and Division Heads; All Examining Personnel; and Other Interested Parties
Description: Revised Interagency Examination Procedures
The Task Force on Consumer Compliance of the Federal Financial Institutions Examination Council1 (FFIEC) recently developed interagency examination procedures for
These procedures reflect Consumer Financial Protection Bureau amendments to Regulations Z and E published in the Federal Register on November 22, 2016, April 25, 2017, and February 13, 2018.2 The changes to the procedures relate to the creation of comprehensive consumer protections for prepaid accounts. This bulletin makes available on the Office of the Comptroller of the Currency’s (OCC) website the revised interagency procedures for the new and amended requirements for Regulations Z and E, which go into effect April 1, 2019. OCC examiners will use these procedures for examinations beginning on or after April 1, 2019. The OCC is in the process of incorporating these revised interagency procedures into the “Truth in Lending Act” and “Electronic Fund Transfer Act” booklets of the Comptroller's Handbook, which will supplant the interagency procedures once the updates are completed.
Please contact your supervisory office or Paul R. Reymann, Director for Consumer Compliance Policy, at (202) 649-5470.
Grovetta N. Gardineer
1 The FFIEC consists of the following six voting members: a member of the Board of Governors of the Federal Reserve System; the Chairman of the Federal Deposit Insurance Corporation; the Director of the Consumer Financial Protection Bureau; the Comptroller of the Currency; the Chairman of the National Credit Union Administration; and the Chairman of the State Liaison Committee.