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Please keep in mind that e-mail is not necessarily secure against interception. Please do not include sensitive personal information such as your bank account, charge card, or social security number.
Consumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site, HelpWithMyBank.gov.
Consumers may also contact the OCC Customer Assistance Group in English or Spanish, Monday through Friday from 7:00 a.m. to 7:00 p.m. CST. Call toll-free 1 (800) 613-6743 or TDD Number (713) 658-0340.
If you wish to make a request for information under the Freedom of Information Act, or FOIA, visit our e-FOIA portal.
Office of the Comptroller of the Currency
Or by e-mail to general inquiries.
You may contact the OCC by phone by calling (202) 649-6800.
Congressional inquiries can be sent to OCC Congressional Liaison Office.
Press inquiries can be directed to the OCC Press Relations Office, which may also be reached at (202) 649-6870.
Additional resources for members of the press are available in the OCC Online Press Room.