Information for Consumers
The OCC enforces compliance with consumer protection laws in national banks and federal savings associations. We do not have regulatory oversight for other types of financial institutions. If you have a concern or question about a compliance-related matter in national banks, see the Consumer Protection page, and visit Answers & Solutions for Customers of National Banks where you will find a wealth of consumer-friendly resources.
Not sure if your bank is a national bank?
To learn if your bank is a national bank or to find out if your mortgage company is associated with a national bank Read Is Your Financial Institution a National Bank?
Who regulates the other types of financial institutions?
Want your voice heard on Capitol Hill?
Visit regulations.gov to comment on proposed legislation, see what others are saying about upcoming laws, and more
Resources for Bankers
Laws and Regulations