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Consumer Resources

OCC Consumer Tips for Avoiding Mortgage Modification Scams and Foreclosure Rescue Scams

Home Ownership Preservation Foundation
Through the 888-995-HOPE hotline, the Homeownership Preservation Foundation has a single mission: to help homeowners avoid foreclosure. They are an independent nonprofit that provides HUD-approved counselors dedicated to helping homeowners.

HOPE NOW Alliance
HOPE NOW is an alliance between counselors, servicers, investors, and other mortgage market participants. This alliance's objectives are to maximize outreach efforts to homeowners in distress to help them stay in their homes and to create a unified, coordinated plan to reach and help as many homeowners as possible.

Federal Reserve System Resources for Consumers
Information and links to agencies and organizations available to assist consumers having difficulty paying their mortgage or facing foreclosure.

Federal Deposit Insurance Corporation (FDIC) Foreclosure Prevention - Consumer Resources
Guidance on avoiding foreclosure, and links and toll-free phone numbers for credit counseling agencies.

Homeowner Crisis Resource Center
The National Foundation for Credit Counseling Web site provides a counseling hotline and useful homeowner information and tools. is the U.S. government's Web site dedicated to teaching all Americans the basics about financial education.
OCC's helps you find answers to your National Banking questions, including those related to mortgage forbearance.

Internal Revenue Service
Questions & answers on home foreclosure and debt collection.

Consumer Credit Counseling Services (CCCS)
CCCS provides consumers with the tools necessary to improve their financial wellness.