Office of the Comptroller of the Currency - Ensuring a Safe and Sound Federal Banking System for All Americans Site Map | Text Size: S M L

Alphabetical Listing


OTS Examination Handbook: Consumer Affairs Laws and Regulations

Number Issue Date Title Rescinded Date Comment
EH 1300 12/2010 Fair Credit Reporting Act, Controlling the Assault of Non-Solicited Pornography and Marketing Act, and Telephone Consumer Protection Act   Sections titled "Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003" and "Telephone Consumer Protection Act and Junk Fax Prevention Act" from pages 1300P.65-73 are replaced by Comptroller’s Handbook – Consumer Compliance – Other Consumer Protection Laws and Regulations as of 11/20/2013.
EH 1300p 04/2011 Program   Sections titled "Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003" and "Telephone Consumer Protection Act and Junk Fax Prevention Act" from pages 1300.37-49 are replaced by Comptroller’s Handbook – Consumer Compliance – Other Consumer Protection Laws and Regulations as of 11/20/2013.
EH 1300aa 12/2010 Appendix A: FCRA Statutory and Regulatory Matrix    
EH 1305 05/2011 Truth in Lending Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1305p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1305aa 05/2011 Appendix A: High Cost Mortgage Worksheet 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1310 12/1999 Restitution 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1310p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1310aa 12/1999 Appendix A: Restitution Background 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1310ab 12/1999 Appendix B: Q&As Regarding Joint Interagency Statement of Policy For Administrative Enforcement of the Truth in Lending Act - Reimbursement Issued by the FFIEC on July 11, 1980 and Revised October 1998 11/20/2013 Duplicative2 of Comptroller’s Handbook - Consumer Compliance - Truth in Lending Act
EH 1315 12/1999 OTS Mortgage Regulations    
EH 1315p 04/2011 Program    
EH 1320 12/2009 Real Estate Settlement Procedures Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Real Estate Settlement Procedures
EH 1320p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Real Estate Settlement Procedures
EH 1320q 12/2009 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Real Estate Settlement Procedures
EH 1323 01/2004 Homeowners Protection Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1323p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1323aa 01/2004 Appendix A: Guidance Regarding Timing and Required Contents of Disclosures and Notice 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1325 04/2009 Consumer Leasing Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1325p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1325q 04/2009 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1330 12/2010 Electronic Fund Transfer Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Electronic Fund Transfer Act
EH 1330p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Electronic Fund Transfer Act
EH 1330q 12/2010 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Electronic Fund Transfer Act
EH 1335 12/1999 Expedited Funds Availability Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1335p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1336 02/2005 Check 21 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1336p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1340 12/1999 Flood Disaster Protection Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Flood Disaster Protection
EH 1340p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Flood Disaster Protection
EH 1340aa 12/1999 Appendix A: Interagency Questions and Answers Regarding Flood Insurance 11/20/2013 Duplicative2 of Comptroller’s Handbook - Consumer Compliance - Flood Disaster Protection
EH 1345 12/1999 Right to Financial Privacy Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1345p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1350 12/1999 Fair Debt Collection Practices Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1350p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1354 05/2010 Unfair or Deceptive Acts or Practices, Federal Trade Commission Act, Section 5    
EH 1354p 03/2011 Program    
EH 1354q 05/2010 Questionnaire    
EH 1355 05/2010 Unfair or Deceptive Acts or Practices – Credit Practices Rule    
EH 1355p 04/2011 Program    
EH 1356 10/2008 Military Service Member Protections 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1356p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1356q 10/2008 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1357 06/2009 Servicemembers Civil Relief Act of 2003 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Servicemembers Civil Relief Act
EH 1357p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Servicemembers Civil Relief Act
EH 1357q 06/2009 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Servicemembers Civil Relief Act
EH 1360 01/2004 Homeownership Counseling Procedures 11/20/2013 Replaced4 by Comptroller’s Handbook Consumer - Compliance - Homeownership Counseling Examination Procedures
EH 1360p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook Consumer - Compliance - Homeownership Counseling Examination Procedures
EH 1360q 01/2004 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook Consumer - Compliance - Homeownership Counseling Examination Procedures
EH 1365 09/2010 Truth in Savings 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1365p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1365q 09/2010 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Depository Services
EH 1370 03/2002 Electronic Banking 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1370p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1370q 03/2002 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1370aa 12/1999 Appendix A: Interagency Guidance on Electronic Financial Services and Consumer Compliance 11/20/2013 Duplicative2 of OCC Bulletin 1998-31 - Interagency Guidance on Electronic Financial Services and Consumer Compliance and Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1370ab 12/1999 Appendix B: Policy statement on Privacy and Accuracy of Personal Customer Information 11/20/2013 Outdated1
EH 1370ac 12/1999 Appendix C: Interagency Pretext Phone Calling Memorandum 11/20/2013 Duplicative2 of OCC Advisory Letter 2001-4 - Identity Theft and Pretext Calling and Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1370ad 03/2002 Appendix D: Children's Online Privacy Protection Act 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Other Consumer Protection Laws and Regulations
EH 1375 06/2001 Privacy of Consumer Financial Information 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Privacy of Consumer Financial Information
EH 1375p 04/2011 Program 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Privacy of Consumer Financial Information
EH 1375q 06/2001 Questionnaire 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Privacy of Consumer Financial Information
EH 1375aa 06/2001 Appendix A: Privacy Notice and Opt Out Decision Tree 11/20/2013 Replaced4 by Comptroller’s Handbook - Consumer Compliance - Privacy of Consumer Financial Information
EH 1380 03/2002 Insurance Consumer Protection    
EH 1380p 04/2011 Program    

The reason each document is rescinded is noted as one of the following:

1 Outdated – The document is no longer needed. Any attachments to the document are rescinded only as they relate to national banks and federal savings associations.

2 Duplicative – The document transmitted interagency guidance that was issued jointly with the OCC. The rescission applies to the transmitting document only and not the attached interagency guidance. Thrifts are directed to use the OCC-issued document.

3 Conveyance – The document is a cover letter that merely conveyed another document. The rescission does not change the applicability of the conveyed document. To determine the applicability of the conveyed document, please refer to the original issuer of the document.

4 Replaced – The document and any attachments are superseded by OCC guidance.