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Subject: Social Media: Consumer Compliance Risk Management Guidance
Date: January 23, 2013
To: Chief Executive Officers of All National Banks and Federal Savings Associations, Department and Division Heads, All Examining Personnel, and Other Interested Parties
Description: Proposed Interagency Guidance
The Office of the Comptroller of the Currency (OCC), in collaboration with the other members of the Federal Financial Institutions Examination Council (FFIEC), is issuing proposed guidance titled “Social Media: Consumer Compliance Risk Management Guidance” to address the applicability of consumer protection and compliance laws, regulations, and policies to activities conducted via social media. This proposed guidance was published in the Federal Register on January 23, 2013, with comments requested by March 24, 2013.
If you have questions, please contact your supervisory office or the Compliance Policy Department at (202) 649-5470.
Grovetta N. Gardineer