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Alert 2014-17
Description: MB Financial Bank, N.A.

Lost Cashier's Checks and Money Orders of MB Financial Bank, N.A., Chicago, Ill.

To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chair, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (Districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel

The above-named bank has reported that a courier has lost a shipment of the bank’s cashier’s checks and money orders, both of which include the bank’s routing number of 071001737. The lost cashier’s checks contain serial numbers ranging from 13045501 through 13045700. The lost money orders contain serial numbers ranging from 655401 through 655600.

Stop payments have been placed on both the cashier’s checks and money orders.

For additional information regarding MB Financial Bank, N.A., cashier’s checks and money orders, please contact Loss Prevention Manager Mary Hughes by mail at 6111 N. River Road, Rosemont, IL 60018, by telephone at (847) 653-2788, or by e-mail at LPrevention@mbfinancial.com.

Consumers who receive counterfeit or fictitious items and associated material should file complaints with the following agencies, as appropriate:

  • Federal Trade Commission (FTC): by telephone at (877) FTC-HELP or, for filing a complaint electronically, via the FTC’s Web site at www.ftc.gov.
  • Better Business Bureau (BBB): The BBB system serves markets throughout Canada, Puerto Rico, and the United States and is the marketplace leader in advancing trust between businesses and consumers. The Web site www.bbb.org offers contact information for local BBBs, objective reports on more than 2 million businesses, consumer scam alerts, and tips on a wide variety of topics that help consumers find trustworthy businesses and make wise purchasing decisions.
  • Federal Bureau of Investigation Internet Crime Complaint Center (to report scams that may have originated via the Internet). Its Web site is www.ic3.gov.
  • If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspection Service by telephone at (888) 877-7644; by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx.

Additional information concerning this matter that should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to

  E-mail: occalertresponses@occ.treas.gov
  Mail: Office of the Comptroller of the Currency
Special Supervision Division
400 7th St. SW, Suite 3E-218; MS 8E-12
Washington, DC 20219
  Phone: (202) 649-6450
  Fax: (571) 293-4925
  Internet: www.occ.gov

For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource page at www.occ.gov/fraudresources.htm.

Ellen M. Warwick
Director for Enforcement and Compliance