Subject: Counterfeit Cashier's Checks
Date: February 22, 2012
Description: Capital Bank, N.A., Greeneville, Tennessee
Counterfeit Cashier's Checks of GreenBank (now Capital Bank, N.A.), Greeneville, Tennessee
To: Chief Executive Officers of All National Banks and Federal Savings Associations; All State Banking Authorities; Chairman, Board of Governors of the Federal Reserve System; Chairman, Federal Deposit Insurance Corporation; Conference of State Bank Supervisors; Deputy Comptrollers (districts); Assistant Deputy Comptrollers; District Counsels; and All Examining Personnel
The above-named bank has reported that counterfeit cashier’s checks issued in the name of GreenBank (now Capital Bank, N.A.) and using a correct routing number of 064201832 are being presented for payment nationwide in connection with various Internet scams.
Counterfeit items closely resemble the bank’s authentic cashier’s checks but may be identified by the following: The counterfeit checks are darker green in color, do not include the bank’s toll-free telephone number of (800) 639-5111, and include the word “document” in the security statement located along the top border of the instrument. Items presented to date have been made payable in varying amounts but more commonly $1,950, $2,700, and $2,780. The items also include a remitter name of either Andrea Giddons or Kim L. Scott.
Potential victims are initially being contacted via e-mail and are then receiving the counterfeit checks via an overnight courier service. The e-mail messages contain specific information regarding the need to immediately wire funds derived from the counterfeit items to a third party. Scams may involve mystery shopping, lottery/sweepstakes, or on-line auctions.
For additional information and guidance and to verify the authenticity of Capital Bank, N.A.’s cashier’s checks, please contact Judy Elliott, Bank Officer/Fraud Management, by mail at 100 North Main Street, Greeneville, TN 37743; by telephone at (423) 278-3092; by fax at (423) 787-1343; or by e-mail at [firstname.lastname@example.org].
Consumers who receive a counterfeit or fictitious item and associated material should file complaints with the following agencies, as appropriate:
Additional information concerning this matter that you believe should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded to:
Richard C. Stearns